 |
Whats New Store FAQ Store Front |
Store FAQ |
| . |
| What methods of payment do you accept? We gladly accept Visa, Mastercard, or American Express payments via this web site or by phoning us at 800-938-9611 (U.S.). In addition, we accept personal or business checks by mail or phone or U.S. Money orders by mail. Merchandise will not be shipped until check clears local bank. Due to security and fraud issues any merchandise ordered with a Purchase Order is not shipped until actual payment is received. All merchandise must be pre-paid prior to shipping. Is it safe to enter my credit card online here? Yes, absolutely. We understand the value of credit card security in today's online world. Therefore, we have taken special precautions to create a secure environment for buying on our web site. All credit card transactions are processed on a secure server and encrypted for safety. More about security What are my shipping options? There are different available methods of shipping. Standard shipping is
UPS ground and is calculated based on the item ordered.
Do you ship internationally? We do not ship international orders when paid by credit card. However, we are able to ship international orders when pre-paid with international cashiers check or money order. Additional freight costs are incurred. Please contact us for a shipping quote on related orders. After the order is placed how soon before I receive my product? Delivery time will vary depending on the shipping method and/or your location. All orders are processed within two business days and shipped out afterwards. How do I find out if my product was shipped? Contact us by phone or email if you have not received your order within a reasonable amount of time. Online order tracking will be available in the near future. What kind of company is Today's Technologies? Are you real? Today's Technologies is a privately held corporation located in Saginaw, Michigan. Our organization has been helping to meet the needs of a global marketplace since 1995. We have solid partnerships with established product vendors throughout the United States. Our focus is to provide high quality products and premier customer service to our clients. What is your warranty/return policy? Most of our products have a one year warranty from the manufacture
for defects in materials and workmanship. If within that period there is a hardware
malfunction it can be exchanged or repaired at no charge (shipping fees to warranty center
apply). We offer a 10 day "no questions asked" refund policy from the date the
product is received (excludes IVIEW products). A 20% restocking fee may apply
and shipping fees are not refundable. Any returns require a return merchandise authorization (RMA) to receive credit.
Where can I find more information about video conferencing products? Please review our video conferencing FAQ What if I have further questions? You may contact us directly using our online contact form
Thank you for your interest in Today's Technologies. |